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| - Michael Argento and his team are fantastic. I own a townhome and operate a business in a rented space... and unfortunately I've experienced HVAC problems at both! I've tried Morris Jenkins, Miller Heating & Air, my landlord's "handy guy"... and NO ONE compares to Rudy Cools. Now that I've found this company, I'll never call anyone else. Here are some of the reasons Rudy Cools gets 5 stars:
1. Michael and his team are all punctual and friendly. You get a specific appointment time, not a 4 hour window like so many other places offer. While they are working, they will chat with you about their kids, gardens, dogs, etc :)
2. The staff is neat, clean and professional - they wear uniforms and don't arrive covered in mud and grime (other companies have done this and tracked dirt and grease all over my home).
3. They are knowledgeable and helpful. They will take you outside and show you what is wrong (how it currently looks vs. how it should look). They spend time explaining the issue and the options to you and let you decide on the best course of action. I've never felt "pushed" to do something and I understand why I'm spending my money on.
4. The prices are completely fair, and the company offers financing too!
5. They can service both residential and commercial units - this was not the case with other companies I had tried in the past.
Every single time I have interacted w/ Michael and his staff, I have been thoroughly impressed. It's great to see a business owner who is so skilled, hard working, and involved w/ his customers. Thanks guys!!!
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