We purchased a 2010 Yukon SLT from Desert Buick a year ago. We have brought it to the service department for all oil changes and services. Alan in the service department is AMAZING!!!! He remembers my name and treats me with the up most respect. As most women know they usually do not get much respect when dealing with auto mechanics. Alan always returns my calls immediately and gives various options in best way to deal with situation. He makes you feel like family!! I love going to him knowing my truck is in good HONEST hands. I highly recommend any service needs you may have, this is the man to be beyond trusted.