average environment and services but the staff who gave me a facial was sneaky and rude. throughout the treatment, i warned her about my extra sensitive thin skin but she still gave me a harsh facial scrub and massage, my face was horribly red, hot and discomfort because of her, yet she didnt even feel sorry. i was the one who requested to have some ice to cool down my face but that didnt help much either. as i left i looked like i had "asian flush". not recommended at all.