I understand it's lobsterfest however there was no one in lobby and many tables available and we still had to wait. The hostess was very unfriendly. After being seated our waitress was really slow and kept forgetting to bring us items. Then my main entree finally came out and there was hair in it. The manager didnt even come out to apologize or rectify it. A new dish was finally brought out. They wouldn't remove it from our bill nor offer any discounts. Extremely disappointed.