The establishment is clean and quiet. I was able to book an appt. within the same week that I called. I was serviced by Keven who is absolutely a gem and great at his job. He was personable yet professional. Also gentle yet applied enough pressure when necessary. I have been to many massage therapists and he is definitely one of the best. The bed was WARM (likely with a heating pad/blanket), that is the BEST PART !!!I felt very comfortable with Keven and will be back!!