On my day trip to Charlotte, I was taken to dinner on the boardwalk and we stopped by here for dessert. My friends and I were craving for some froyo so this was conveniently located just a couple shops down from Billy's.
Upon entering, it seemed pretty busy. I thought prom had just finished or something judging from all the 15-18 year old looking kids that were standing around in the shop wondering how the concept of froyo worked. It was interesting to see but it was really crowded really fast and those kids would not move aside to let you through until you said something to them.
The froyo itself was decent. Not the best in my opinion. I had the mango and the coconut flavored froyo which was refreshing at least but it was a tad sweet for a fruity flavor. I thought the topping options was decent, the fresh fruits were cut in larger chunks compared to what I am used to seeing and none were browning which is always a plus. But other condiments seemed to be depleting without any help for replenishing. The mochi that was there was hard and didn't seem appealing, the boba was normal as expected but they don't provide syrups that I'm used to seeing. I don't know how many people actually worked there but the owner was both ringing customers up while talking to two other individuals next to her. Maybe it was just really busy or she runs the store by her self.
I'd give the place a 3 for effort. It's not a chain (at least I don't believe it to be) and half way decent, could have more flavors and variety but overall, if you are here and need a froyo fix, it'll get the job done.