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| - Decent gym, and a lot of value for the money --- but they'd be better off if they didn't pitch their products to you like a used car dealership every chance they get.
You get what you pay for here, honestly. They have some dirt cheap memberships, but the equipment sometimes isn't working, or there are so many people from the 5:00PM rush that you better learn how to use free weights (not such a bad thing).
The part that I hope they improve is their sales. I feel like I'm getting sold by an insurance salesman every time I talk to them. Part of their membership is a free orientation with one of their trainers. Well, duh, nothing is free, and so I expected them to push their products a little. Nope. It's like talking to Billy Mays (the Oxyclean guy) -- except this salesman has biceps ON his biceps. Your "orientation's" personal trainer starts to become unenthusiastic and bored with you when they suspect you're not that keen on a personal trainer. I went through one, and then took a second one -- curious to see if the second one (with a different trainer) would be better.
It goes a bit like this: ten to twenty minutes of talking at a desk about some basic health and workout information. They make it clear that you can't decide this stuff yourself... you need some help... like a personal trainer! Subtle. Then twenty minutes of showing machines, letting you know you need a personal trainer for just about everything. They want you do 3 sets too, which means that you're getting a small preview into a personal trainer... rather than an orientation. At the end, you've learned four machines or exercises, and you've heard the term "personal trainer" enough that you're starting to wonder if they're trying to hypnotize you.
Don't get me wrong. Having a personal trainer is great, and it's well worth the money if you find a great one. However, nobody likes to be constantly sold-- really. I feel the anxiety of buying a new car every time I deal with them (which thankfully, isn't often, but it's inevitable in the long run). On top of in-person pressure, they can be pretty pushy with their text messages too. Some people there send you messages with a "STOP" feature... and some of their salesmen don't, and keep sending you things.
Dear EOS, please tell your salesguys and trainers to take it down from a 9/10 to a 5/10 on pushiness. Maybe it works on some people, but a lot of people get turned off by that. Otherwise, maybe a few more types of cardio machines might be nice.
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