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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • This all started with an issue with my instrument cluster in my 2013 ram 1500. The cluster would randomly shut off and come back on. I turned it in while getting an oil change. Of course they couldn't "duplicate" the problem. So I continued driving the truck until three out of four door locks started act up all while my cluster continued to randomly shut off. So I brought the truck in to get looked at. I told them about the locks and to check the instrument cluster once again. This time the truck threw a code for the instrument cluster. They had my truck for three weeks fixing the problem. Most of that time was because of shipping time on the part and then a new part that also turned out to be faulty. I finally get my truck back and of course the door locks fail on the way home. They had the truck for three weeks and could "duplicate" my intermittent lock problem?? Unacceptable! They finally replaced the three actuators for the locks. Problem fixed? Not so fast. A month later they start failing again!! This time they find the body control module is bad. I go to pick up my loner and the inside looks like a Mcdonalds/dog hair bomb went off inside!! I had to wait ten minutes before I could even get someone to clean it! Now I get a phone call on Wed saying my truck would be done tomorrow(Thu). Thu I get a phone call saying the tech working on my truck is off and it wont be done until Fri. Fri rolls around and I don't get a phone call. I left a message and still didn't get a call back. So today(Sat) I call and I am told the part isn't even there! I get a call back later and I am told the part actually is there and the tech is working on it but, it may not get done! This place has been a top to bottom cluster****! Don't take your vehicle here for service!!
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