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  • Very unpleasant experience. DO NOT RENT!!!! I originally rented a car from this company because of the low rates (false advertisement) however, when I got to the counter to pick up my rental I was told an additional fee of $60 (loss damage wavier). will be added to the total. My rental when from $99 for 3 days to $165.41. I have rented cars from other companies and I have never heard about this fee. I questioned the fee and was told its their policy which was not stated on the site I used to rent this car. I felt cheated because no one has a rental policy from their car insurance and again in the past, I was never charged this fee from other car rental companies. Furthermore, the car that was given to us did not have a tag but only a green piece of paper with the tag information for the vehicle on the windshield. When I called to questioned this, I was told the piece of paper on the windshield was acceptable. NOT TRUE! On our way to Zion National Park I got pulled over due to no tag. The cop also informed us that there was no registration attached to this car. Luckily, he only gave me a warning however, delaying us 40 minutes to our destination. I bought up my concerns and disappointments to the employees and was advised because I was another state it doesn't matter to them. Please avoid this company at all cost. You will just end up paying more along with bad customer service.
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