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  • We have used Alaskan multiple times over the last five years and they have provided us with excellent, professional and courteous service, every time. Our latest issue with our AC, one of their technician, Bogdan P, called to inform his eta, as promised, arrived on time, and inspected the AC Unit. Upon inspection, we had a blower motor issue and Bogdan asked about when the AC unit was installed, he stated the unit should still be under warranty, called the manufacturer and informed us that it was still under warranty. This was the second time we had a blower motor issue but another AC repair company told us it was not under warranty and we had to pay for the part (previous company lied to us). Bogdan went to pick up new motor but since it was not the original motor, the manufacturer would not take it back. Bogdan fought for us and got the new motor for us. Upon his return, he realized the brackets for the motor was missing and went back to the manufacturer a second time to get the brackets. Bogdan went above and beyond for us, fought for us, and replaced the motor as quickly as possible. He even called the next day to make sure there were no issues with the unit. We highly recommend Alaskan and if anyone at Alaskan is reading this, Bogdan is a great asset to your company.
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