I went through the drive-through in this location last night and after I receive my destination later that night realize that my drink was not made correctly. Wasn't able to drink it and then it up throwing it away. This morning I called and spoke to Gabby the manager and I explained to her the situation and without any questions she told me to come in and they would replace it for free. To me that is excellent customer service and there are far too many places that would not extend this courtesy. So in my opinion this is one of the best Dunkin' Donuts locations in the valley and today my drink is amazing thank you