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  • So, I know it's crazy that I'm giving this place one star but hear me out. I recently had my engagement pictures here. I was so so excited, bc I come here every year and I thought it was going to be an amazing experience. I have never been more wrong. I paid the $31 fee to have my pictures professionally done there, not a big deal bc I loved this place and it was worth that to me. I then found out we only had an hour to take them. Ok still, we can hurry. As soon as we walked into the building, we were bombarded by the woman who runs the place(I assume), asking what we were doing, did we have a permit, and what not. We told her yes we paid, and we were waiting for our photographer. She then asked me if I had any clothing changes planned, and I said yes, just one. Her answer astounded me. "We don't allow people to change in our bathrooms, so you need to find someplace else, like your car". Ummmm, it was a Saturday at 3pm and almost 80 degrees outside, how can you tell me I need to change in my car?? I was floored, speechless. She then goes "it's in the contract" bc she must have seen our jaws on the floor. How can you ask that of someone?!? I work in customer service, and the way were treated that day was awful. Thank god a friend of mine who works with a limo service was there that day and I changed in the limo. My fiancĂ© did not bc he did not feel comfortable. When we came in, she followed us and goes "10 minutes left". Um again, what?! I would assume she's walked the grounds before, and it takes a while to get around, especially in heels. We ended up going 10 minutes over.. Oops. And my photographer stayed to take pics with my ring. Apparently the woman tracked her down and said she needed to leave. I was so excited to take my engagement pics there, considering they will be the only ones I take, and this lady ruined it. I've never been treated so terribly. Especially in a public place like that. Part of me really never wants to go back there ever again. She needs a crash course on customer service. Bc she has zero. I would be fired and lose a lot of money if I treated people the way she does.
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