About: http://data.yelp.com/Review/id/FXdZXmFX12JwDHx7b_NKpA     Goto   Sponge   NotDistinct   Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

AttributesValues
type
dateCreated
itemReviewed
http://www.openvoc.eu/poi#funnyReviews
rev:rating
http://www.openvoc.eu/poi#usefulReviews
rev:text
  • Awful service. If you want glass nickel go to another location. A group of coworkers and myself place an order today. My sandwich was delivered with the side sauce cups completely broken open and spilled in the bag so much so that the bag was soggy, ripped, Falling apart and dripping with ranch/buffalo sauce. The driver told my coworker who brought it in that I could call for a new sandwich. I was ok with that option because I love this sandwich and order it all the time from the glass nickel Fitchburg location. My first phone call with the place was fine they had apologized for the error and said they would have another one out in a bout an hour. I then called back upon realizing my sandwich was made wrong as well to ensure they made the right one. It should be noted I placed the order with (perhaps the manager, because he casually worked in that he had been there ten years). They said they would make sure it was made right and have it out in an hour. An hour goes by with no sandwich so I call and they say they attempted a delivery. I had it delivered to a business they've delivered to for 10 years according to my conversation with the manager. But I still had no sandwich and apparently the delivery driver gave up and went back. At this point three hours after the initial order had been placed I was on the phone and told the manager this was unacceptable he responds with we only have one driver so delivery times can be delayed and that in 10 years they've never had trouble. I asked for a refund and he stated he would look into it. My card has been charged and I have never felt more disrespected as a customer in my life. My career has been in retail customer service so I know how customers should be treated. He was rude and non apologetic and only argumentative. I suggest they hire more delivery drivers and fire their manager and hire a customer centric manager. I feel bad for the delivery drivers as they must get run around crazy. I'm not even going to get into my coworkers sandwiches that were dry and their soggy fries... End note: If you don't mind bad customer service and so so food then this is the place for you.
http://www.openvoc.eu/poi#coolReviews
rev:reviewer
Faceted Search & Find service v1.16.115 as of Sep 26 2023


Alternative Linked Data Documents: ODE     Content Formats:   [cxml] [csv]     RDF   [text] [turtle] [ld+json] [rdf+json] [rdf+xml]     ODATA   [atom+xml] [odata+json]     Microdata   [microdata+json] [html]    About   
This material is Open Knowledge   W3C Semantic Web Technology [RDF Data] Valid XHTML + RDFa
OpenLink Virtuoso version 07.20.3238 as of Sep 26 2023, on Linux (x86_64-generic_glibc25-linux-gnu), Single-Server Edition (126 GB total memory, 95 GB memory in use)
Data on this page belongs to its respective rights holders.
Virtuoso Faceted Browser Copyright © 2009-2025 OpenLink Software