I stop in from time to time for fresh stems for the house. The flowers are fresh and high quality, and the staff is very friendly. They will stop what they are doing to come and help me out with the selection process every time (even though it's typically a low dollar purchase) - Tip: Fridays are half off day for floral stems.
I don't send arrangements all that often, but the next time I do so in Phoenix, it will be from Phoenix Flower Shops!