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| - My experience:
We call ahead and ask for the rate. We're quoted $19, to ride. We drive across the valley, just to see a "GPS fee" added to the receipt, per person. I explain to the clerk I don't need GPS, as I use an app on my phone, which I can also keep score on. He says it's not optional, but can't understand why it should be quoted in the cost of the round. Then, he can't explain why it's per person, when there's only one cart with GPS involved. More back-and-forth ensues and Ryan (if I recall correctly) is just more oblivious and parroting the company line; completely immune from any rational thought.
At this point, I'm fuming over this crooked business practice and the clerk's dismissive attitude at my concern about their dishonesty. I decide - just to make sure there is no dispute when I call on Monday to get my "GPS fee" refunded - to retrieve a multi-tool from my car and remove the GPS unit from the cart. I bring it in and set it on the counter; bringing Ryan's attention to the fact that I'm leaving it safely in his care and keeping.
He's baffled that the bolted-on accessory to the cart could be removed. I assure him I'll put it back on, once we've completed our round. He's completely bewildered as to what sort of sorcery I must have employed to remove the GPS and is convinced I "destroyed" the course's property. He starts giving me attitude about how he doesn't appreciate me- I interrupt with "...standing up for myself? ...making a statement?" He continues "...just coming in and doing whatever you want." I inquired "Like making shady charges to my credit card, without my permission?"
It's about this time, we mutually decide it's best if I get a full refund and take my business elsewhere. Judging by the other reviews, I dodged a bullet anyway.
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