I think I'll be kind and round up to 4, though I believe 3.5 is fair. This is a fine place - the prices are decent for the amount of food you get, it tastes pretty good, and the menu is quite vast for a deli.
The lunch rush here can be absolutely crazy, largely because of the large Honeywell facility that it practically shares a parking lot with. The earlier the better, lest you have a long wait...I recommend pre-11:15am for lunch.
I've had the sausage and peppers, as well as the Italian sub. Both were good...the bread left a bit to be desired though. The sausage and other meats were tasty, minus them obviously forgetting to remove the "skin" or wrapping from the pepperoni, which isn't something fun to discover mid-bite.
The people here do seem quite authentic New York - they're OK, they get the job done, but are not overly friendly. Oh well...