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  • My boyfriend and I decided to go for Sunday brunch 2 weeks ago at approx. 11:30am, and since we had never been to 3 Brewers in LB for brunch, we decided to give it a chance since we were really impressed with the brunch menu. We were greeted right away and sat down at our table of choice. A pleasant young server then greeted us and asked us if we'd like anything to drink. We placed an order for one cesar cocktail and one coffee. At the same time, we also placed our order for food - 2 breakfast skillets. About 25 minutes had passed until we were greeted once again by our server who informed us that they were short staffed in the kitchen and that it would only be a "few more minutes" until our food was out. Considering we had somewhere to be at 1:00pm, we waited the "few more minutes..." that is until a few more minutes turned into an hour of waiting. We had waived the server down to get her attention and asked if she could provide us with an update on our order. She apologized and let us know that it wouldn't be much longer. I let her know that we had somewhere to be at 1:00pm and asked if she could check on the kitchen to see if they had started the order as if they had not, we would have to cancel the order. She came back moments later and let us know that they hadn't even started the prep. I told her we'd like the bill for our two drinks and asked to speak to a manager. The manager who greeted us was not too helpful and left us with only an apology and told us that she would take care of our two drink bill. In total, we had waited an hour and a half to only leave with empty stomachs and a simple apology. I understand what it's like to be understaffed as I've been there many times in my line of work, however it would have been helpful to learn the wait time BEORE we sat down to enjoy Sunday brunch. I have since then tried to reach out to 3B to express this concern, however I have yet to receive a response.
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