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  • I bought a groupon for 2 oil changes, my 2nd experience was at the location of 1141 E Bell Road Phoenix, AZ 85022. This was a one time using this location, they changed the oil within 30 minutes, and didnt charge me for any extra fees, and provided great service. I would definitely go back to the Fletchers on Bell Rd again and refer others to this location. Unfortunately, at a different location, 2825 W Carefree Hwy, Phoenix, AZ 85085, my 1st experience was a lot different. This location tried to tell me I needed engine work, tried to scare me into high dollar repairs, they didnt feel like even doing the oil change, was their tactic because of radiator fluid that came out, due to too much excess in the reserve, not needing engine repairs. This visit was a over 2 weeks ago and thank God it was just this locations way of doing business, try to scare the client into spending money! And yes they charged me then for extra fees, tax etc after the groupon was used also.
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