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| - I thought it best to give this grocery store many visits over a period of time rather than possibly encountering a bad day for an employee or department overall and potentially incur an unfair evaluation. Time is up and two stars is the best I can offer this Teet.
Yes, it is a large store with more variety and specialized ingredients, cheeses, meats, and wines than other locations. The cost of a freshly made sub is fair, rather low. The salad, hot, and Asian bars are large; as is the deli. The seafood department is also large. The floral department has fresh flowers and the meat department is fairly well stocked. The brick building and surrounding neighborhood is lovely.
All of the above is judging a book by its cover. Look closely inside. Smell the seafood department. Check expiration dates closely. Look at the cleanliness of the parking lot. Observe dairy products, lids of yogurt, handles on milk, again...expiration dates. Check the produce before simply placing it in the cart. The salad bar frequently has items that appear to have never seen attention. The hot bar is always in need of refreshing. Of course EVERY experience does not impart a bad experience (except for the smell in the seafood department). Greater than 75% of my visits have included negative observations. I will concede however, the inspection grades are standard and higher.
One practice never observed is first in first out. Rotation of products based on expiration dates does not appear to be a practice here. This has been observed in the first aid/pharmacy, dairy, snacks, prepackaged deli, salad dressings, canned goods, and candy areas.
Employees in the produce, sub preparation, and prepared foods have been very pleasant during every visit. Other employees appear to be interested in making a paycheck only. Work areas are not maintained as clean as preferred. The parking lot also lacks needed attention.
For what is considered the ultimate Harris Teeter, more attention should be paid to all details. One final issue; I fully understand the workload of someone in the grocery business. Regardless of business, when on break, please show greater respect for your employer, customers and self by not smoking in front of the store, leaving trash and cigarette butts on the property, and using foul language within earshot of customers.
Whereas the Morrocroft location is only 2.6 miles from my home, I prefer the additional drive to the Harris Teeter on Rea Road so I can avoid this location. Thank you and best of luck.
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