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  • I'm struggling with my rating. Did they help my dog in an emergency? Absolutely, and for that I am grateful. Did the vet recommend additional treatments that we couldn't afford? Yep. Fortunately, our dog is fine today. Here's what I really struggle with.... While we were there, a woman came in with a dog in obvious distress, struggling to breathe. She was told it's $100 for the exam and would be $50 for the medication. The woman couldn't afford it, was crying, begging for them to work with her financially, to allow her to pay when she gets paid at the end of the week. She was told about Care Credit but said she had already been turned down. Since she couldn't afford the treatment, she asked to have her dog put to sleep but there weren't payment options for that and she couldn't afford the full amount. She said she would take her dog home and to the Humane Society for help in the morning. The vet did give the dog some medication to reduce fluid around his heart and hopefully help his breathing. I understand this is a business but where is the compassion for this woman and the dog? Why not at least put the dog to sleep and not allow him to suffer until the next day? Had I been in a better financial situation myself, I would have offered to pay, it was so upsetting to see... Will I go back? In a true emergency, yes, but I hope I'm not unable to save my pet's life due to not having all the money upfront.
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