We drove all the way from Montreal and checked in late (we called ahead though). My husband called a week before to make sure our room has a refrigerator for my son's medications however when we checked in they said it wasn't noted and at that time none was available. This alone was disappointing because my husband even made a note on our confirmation paper regarding the request and who he spoke with. The front desk person promised to have a cooler with ice waiting in our room and for us to get the first one that will be free. After checking in we left to get our bags from my sister's place, when we came back I noticed a small leak by the toilet bowl. We called the front desk and the person who answered didn't get his name said he would call back to let me know if someone's coming??? Anyway someone did show up but he wasn't able to fix the problem instead the bathroom was flooded. He called to have us move to another room it was already midnight and we were all tired and eager to rest. The new room has a couple of things missing trash can in the bathroom, iron but at this point we're too tired to care. Definitely not impress with this hotel and to think that this is part of the Marriott chain. Hoping the next few days will be better. And yup there was no cooler with ice waiting good thing we always carry our own since my son's medications need to be refrigerated.