We've been here quite a few times and no issues. People are helpful, but not too excessive, which is good. We bought my husband's business shoes and those are my favorite shoes over the ones I got off Groupon. They carry brands that are nice looking, reasonably priced, and comfortable to walk in. He preferred the men's dress shoes here over that of Macy's and the more expensive Department stores which were usually more than double and some even triple the price for about the same look and less comfort.
My son bought his 8th grade graduation shoes here. We couldn't find the right size, but the sales associate helped us and was able to locate the shoes in the right size in a different area of the store.
The store is neat, organized every time we have gone in. No complaints of any type here. Oh, we've also done returns, exchanges and no issues with those either. The checkout process is easy, too.