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| - Preposterous. Avoid this place at all costs unless you like to be ripped off. As a Vegas local, I do NOT like to be price gouged just because a business has an expensive building and high overhead. I have a million other choices. Just because it is Summerlin also does not excuse how ridiculously marked up Pancho's entire menu is. There are plenty of restaurants in downtown Summerlin that are good and don't have these outrageous prices.
I made the mistake of not checking Yelp reviews before trying this place. I wanted an unbiased opinion because my friends and I have been waiting for this place to open for so long. It seems a lot of the Yelp reviews echo our thoughts as well. The exterior and interior *are* very beautiful. I like the openness feeling when you walk into the front entrance. The seating for waiting is a little awkward, some wooden benches and not enough of them. There is a fairly sizable bar area but we did not get a drink in the bar. My visit was on 12-5-15 on a Saturday night at around 7:30pm. We were given a pager and waited about 20 or 25 minutes, then we were led up the staircase to a small table overlooking the downstairs.
The ceiling and decor are elaborate, yes. It's very beautifully decorated. Our server was nice and friendly enough. I didn't catch her name, but service wasn't anything to write home about. And that's where anything positive ends.
They don't have a drink menu anywhere, and the little drink signs on the tables only list the brand of draft beer. NO prices anywhere. My friend ordered a Pacifico draft and I ordered a Titos vodka and club soda, and ice water. Guess it was our bad to not ask how much the drinks were...
This place isn't authentic Mexican anything. Complimentary chips and salsa are cold chips and store-bought jarred salsa with zero flavor. No hot sauce to be seen anywhere on the tables.
My friend ordered carnitas enchiladas ($19.95) and I ordered tacos de pescado (with salmon) also $19.95. It seemed that NOTHING on this menu is under $19.95... everything was extremely overpriced. The price did not reflect quality. My tacos came out and there are just two of them, and a slop of some weird beans. Yuck. I tried to pick up a salmon taco but it just falls apart. It had a lot of fillers in it, where the heck is the salmon? It's chopped up into tiny pieces, and the rest of the taco is filled with tomatoes and chopped iceberg lettuce. Disgusting. It lacked flavor, so BLAND! I tried to pick it all apart with my fork, it just wasn't worth the price.
How many freakin people do you need to constantly interrupt us to check on our table? I can count at least 6 people besides our waitress who kept trying to take our plates away. I felt a bit rushed and I don't like that. My plate didn't even look like I touched it, and my friend had quite a lot of food still, and an older gentleman came over to our table and asked if he could take our plates away. He already had his hand on my platter before I said anything, and by this time... I was SO over it. Just take it. It's too bad, I was still hungry but completely lost my appetite here.
There was some band setting up downstairs in the bar area and we could hear them practicing. Our waitress, although she was nice... seemed to rush us with the bill. Then when we got the bill, holy cow we both about lost it. $9.75 for a short glass of vodka and club soda!!?!?! $7.50 for a Pacifico DRAFT!??! WHAT!!! Our bill for two people, two drinks each, and two basic dinner entrees came to $79.95!! I saw they had tres leches on the dessert menu but seriously, $9.95 for a piece of moist cake? No thanks.
After seeing the bill with the drink prices, my friend and I were completely ticked off. And then, suddenly when we wanted to pay there was no one to be found upstairs. After all those people that were stopping at our tables, suddenly they all just disappeared. We flagged down a different waiter and settled our bill. Just a total let down experience overall.
If you want real Mexican food at reasonable prices with REAL homemade margaritas and salsa.... take my advice and go to Juan's Flaming Fajitas on Ft Apache and Tropicana on the southwest side of town. They treat you way better at Juan's and their food is so much better. Wish we went there.
Shame on the owners and management for overcharging! Never coming here again.
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