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  • This is in response to the comment from the business owner. First of all, you don't have to be sarcastic about Yelp "elite" gracing your space. I am just a restaurant patron that has the right to voice my opinion. Ever heard of 'freedom of speech'? I'd like to formally thank you for sorting through my Yelp reviews and singling out Starbucks and Tim Hortons. Since you said I am an' established ' Yelp reviewer, I don't think I'd need your advice to help my promising career. Last time I checked, being a Yelp reviewer or an Elite, doesn't come with a paycheque, so I'm not sure what career you are hinting at. Anyway, let me go along. 1. You don't even know what transpired on the phone reservation I had with your host. Whether she should have taken my name or not is not an issue. Don't take it on me if your space has lots of empty tables in comparison to the rest of the Ossington strip restaurants.2. I have had the chance to go to better rated restaurants like The Chase, Jacob's Steakhouse, Octagon, Terra, and Opus to name a few. I have never had the chance to experience a heavy handed? wine pour. Only in your place. Must be truly a talent that only the privileged few can do. If you are trying to imply that I'd want a taste of different wines, I can go to a wine tasting tour for that,but you failed to mention that there was inaccuracy on the amount of wine poured when your server eyeballed the pour with both hands occupied. 3. If you read my review again (I don't think you'd like to do that again as I can see you are quite sensitive) I mentioned "they only had 2 chefs as I've seen in the open kitchen." the whole time we were there, it was just the two chefs unless the rest were hiding? Again I thank you for noticing that I have a legion of readers. Appreciate the sarcasm. 4. 'good' and 'excellent' are both positive yes, but good doesn't mean I'd enjoy it thoroughly. Excellent would be a different story. 5. Did the salty sauce touch a nerve? You seem to be a bit displeased as you types in all caps. FYI, Yelp elites do social interactions with business owners, sorry to disappoint you, I don't write from my bat cave . That is the reason we post our own pictures to show who we are and that we stand by our reviews. 6. The lobster was tiny period. 7. Again with the caps, you don't have to be defensive about your silverware. I have visited places way better than yours to know it has to be the right steak knife. If I want to learn silverware use 101, I'd go to Martha Stewart for that. 8. So now I know why you reacted like this you were the rude waitstaff I was referring to, sorry I did not know you were the business owner. My bad. Did you forget to respond to my observation about that patron from the bar that you bumped into and you did not even apologize? And I commend your good memory for remembering our empty plates. Last time I remember from my GMRC, it doesn't hurt to ask 'may I clear this up for you?' instead of just clearing the plates without warning. 9. Don't send out my picture to your peers in Hospitality. I'm sure if they are your kind, I won't give them my business. But feel free to keep it for yourself for reference. I wanted to go through all your restaurant reviews and mention that this is not the first negative review you had and not the first time you were called rude. ---Jen L. 7/2/2015, Sonia C. 9/21/2014, Suany W. 12/16/2011, Kent P. 3/19/2011, Rhino C. 4/26/2014, Pinky M. 3/22/2014, Julia L 2/2/2013, Lea E. 9/5/2013, Sara C. 10/19/2012, Dave R. 10/25/2014, Justin B 2/9/2013, Lee D 2/5/2012,Alex K, 4/22/2012....and the list goes on. It must be tiring to spew sarcasm and antagonism every time you receive a negative review. A good business owner would take notes and take it as a constructive criticism and work on the issues to make sure it never happens again, than to defensively reply to a Yelp elite with a not so promising career. One advice - if you are faint of heart, uninstall the Yelp app from your smartphone so you don't get to read the reviews you don't like. You seem to mock Yelp elites anyways, so if this doesn't have an effect on your business, as we are just typing away from our bat cave, then there is no reason for you to get jumpy. Chill.
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