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  • Yet another no-rezzie Madtown restaurant! We called ahead to get the scoop and give them a heads-up re: our requirements, got there at 6:30 after hunting around for handicapped parking, and put our names in for 5 -- two of us being kids and one of us grown-ups in a wheelchair. After being told there was an hour wait, we walked around the Square on a gorgeous Wisconsin summer evening, came back in the recommended 45 minutes, waited around and waited.. finally checked in and were cavalierly told they gave our table away because we weren't there. Needless to say, this did not go over well. If it weren't for the wonderful young Manager Man who got us in spontaneously, albeit to a table in the raucous three-deep Brewer-watching bar.. I would write this place off. Food was pretty good, drinks were ok, curds were good, though a bit on the greasy side, service a little frazzled or maybe just plain unfriendly, and uneven at that. But seriously, the host crew needs a lesson in customer service. Don't break your own rules; it pisses off the masses.
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