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| - I just has to say this is the worse company I have felt with, and this is even before my services got connected. Completely disappointed.
I call to set up services a week ago, TV, Internet and Phone. Had been getting emails all week about the installation, because they needed someone here over 18 and I received a appointment confirmation last night I took a day off work, only to find today that the appointment had been rescheduled for next week. NO PHONE CALL, NO EMAIL, to notify me. I found out after calling customer service to find out what the status of the technician was.
To make it worse, I waited 15 after calling 800-487-0336 (number provide for assistance at the time I called to set up my services)
Then 35 minutes on the phone after calling a second customer care number. 1877-316-6207, because the 1st one could not locate my order.
After getting the cancellation numbers I was told I was going to pay 49 dollars for cancellation, this company of something else. Am filing a complain at the attorneys generals office, this is fraud, i lost $180 for missing work today to be here for them and they fail to show up and to notify me and now I have to pay???.
I asked to speak to a supervisor and like it's expected no supervisor was avail. To speak to me...
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