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  • The only other vision care place I went to in Las Vegas was Costco. My experience with LensCrafters was far superior. My only quibble (and it's super-minor) was that they were a bit late seeing me, maybe 20 minutes after the scheduled time, but that happens at every doctor's office, and often with far longer waits. The LensCrafters techs and optometrist were very helpful in explaining every aspect of the eye exam. At the end of it, I felt assured that I was getting the best possible prescription for my lenses whereas I left Costco uneasy. The process they used at LensCrafters seemed to be far more precise. I know when I did finally (3-week turnaround) get my new glasses from Costco, the improvement in my vision was disappointing. Yes, I could see better, but not 20/20. Upon completion of my eye exam at LensCrafters, I saw an optician almost immediately. The consult with the optician was quick but thorough, and I got my new lenses (I used the old Costco frames) in just over a half-hour! Most important, my corrected vision is now razor-sharp. Costco was OK, but my experience with LensCrafters was really first rate. From the techs to the optometrist to the optician, everyone at LensCrafters seemed so competent and thorough. With my insurance, the prices at LensCrafters were lower.than Costco's. Finally, the board cards at the poker table are crystal-clear. Hey, that's important to me!!
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