PROS: Great massage therapist = great massages
CONS: Quality of massage depends on your massage therapist
My hubby and I wanted to treat ourselves to a relaxing, full body massage. We picked the Haven Spa due to lower prices and great ratings. My massage therapist was actually pretty good. She was attentive, informative, focused on trouble areas, and helped a lot with working out knots on my legs and upper back. I was impressed with her dedication to her work.
My hubby, on the other hand, had a male massage therapist who didn't care enough to focus on his problem areas and did a half-assed job on the massages. Even upon entering the establishment, the male massage therapist had an expression that showed that he really did not want to be there. Needless to say, my hubby left sorely disappointed.
To ensure a great experience, you really need to do your research and request a specific massage therapist that you know will do an excellent job, as massages are so expensive these days.