We just purchased a slightly used (less than a year old) Leisure Travelvan that was on consignment with Wagon Trail. Although this was a private party purchase, I cannot imagine being treated any better if we had bought a brand new special order RV. John, Daryl & Melanie helped in every way possible, up to and including making sure we had everything needed for DMV. Darren, Service Manager, went through the RV with us, taking all the time needed. They even topped up all the tanks and included all hoses and a starter kit as they do with the vehicles that they are selling. When we went to start looking, there was no pressure tactics. During the two weeks we were putting this together, all visits & phone calls were treated with courtesy and attention. We highly recommend them to both first time buyers and anyone looking to upgrade.