Besides the multiple disappointments (didn't have items that were on the menu, draft system was out of order, only 2 of 3 meals served, employees congregated at the front with their heads buried in their phones), the restaurant employees crossed the line. One employee intentionally knock the silverware basket on the ground; another did nothing. A third picked up the silverware from the ground, put it the basket and back up on the shelf for service. Less than a minute later a couple walked in and the employee that pick the silverware up off the ground reached into the basket and started to walk the couple to the table. Don't worry, I stepped in and stopped the couple from getting the silverware and asked for the manager. Unfortunately, the manager didn't strike me as someone who would actually follow through and take action. AVOID!!!!!!