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  • I made an appointment with Hai. But he was 15 min. late and I got no apology. I got coffin style ombre gel nails, which a co-worker had recommended. I'm not sure of how the math adds up, but I was quoted (after the job completed) $55, which then forced me to pay $2 for a cc convenience fee, in addition to a $5 tip. (I only had $50 cash...apparently my co-worker paid $38 plus a tip...so I do feel that I was overcharged.) The nails generally looked nice, but didn't go to the base of my cuticle, as you can see in the pic. Hai didn't have me wash my hands right before for hygiene. I took it upon myself to do this. Hai was pleasant enough (although difficult to understand), did aim to engage in conversation later on, but he wasn't friendly to start.(He seemed annoyed in the beginning when I curiously asked what the lady next to me was getting done, like it was a challenge to his skills--when it wasn't.) The customer service wasn't anything special, especially for running behind schedule; offer me water or something! And the salon was very much so a hole-in-the-wall, with very dated simple decor and furniture. They did play some ambient music after some time, that made me feel better. The scent of chemicals in the air was strong, like ventilation was exceptionally bad. (Customers should have a breathing mask too!) For that much money, I might as well get great ambiance and more pampered treatment.
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