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| - We have been going to this location since it opened, usually get take out, usually spend $40-$50+. Until recently we've always been satisfied with portions and taste, one thing we've always loved is their Spinach Con Queso, in our opinion the best around and was worth going to Macayos just for that. Was a time when the $7.95 bowl was a Styrofoam container, not sure of size, maybe a pint....in any event, that container was filled to the top, almost bursting out and you'd get a big bag of fresh tortilla chips, two bags with a big order of food. For years that is how it was for take out.
The last few times we've not been 100% happy with this or that but overlooked it and went back. For instance the food just didn't taste like it used to, or the quantity of food wasn't what it once was. On a takeout order with 2 dinners, 2 ala carte burritos, order of Red Corn Chicken Taquitos and a bowl of Spinach Con Queso we get a couple handfuls of chips and the 'bowl' of Spinach Con Queso that was filled 1.5" from top. The Con Queso shortage is really what made us take notice, like it said - favorite dish.
This last visit, on my birthday no less was the last straw. Another shortage, the Spinach Con Queso, the 'bowl' was about half full +/- and because the containers are smaller at the bottom, bigger at the top it was really a lot less than half full.
My wife noticed when she picked it up but since she didn't want to get a bowl full of spit, she didn't send it back. I did however go to the website and email them using their comment form, which says if they are going to get back to you it would be in a day or two. I haven't heard anything and at this point don't expect to. So if a representative from Macayo's want's me to 'reach out to them', be aware I've already tried and apparently no one really cares about customers, which by the number of recent complaints on Yelp now seems obvious.
Being in the Valley of the Sun, the choices for Mexican food are limitless - do yourself a favor, find a real family owned restaurant and enjoy.
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