Update: after talking to customer service they would need a # on the back of the card.... i uploaded the card (back) bc its just a bar code.
Me and my husband always get a real tree every year... we were explaining that to our realtor. We closed on our house and in a card he bought us a home depot card, baby r us card and a restaurant card in $50 increments. We went to home depot to use it for our tree. I pulled off the back of the gc to reveal the # and there wasnt one! I immediately walked over to customer service. I even still had the back of the pull off in my hand. I showed them what just happened. They said i was OUT OF LUCK. Nothing they could do. There was 3 people involved. I asked if it could be reissued or call a # of some kind... NO nothing we can do. Asked me to get the receipt. I explained how we got the card. Still .... NOTHING WE CAN DO. Not only did the day turn out to be treeless but i have a card i cant use!!!!