This place is beautiful. Outside and in, it is absolutely lovely. The menu is so unique.
The waitstaff is nice. The speed of service is deplorable.
My friends and I came here on Christmas Eve. We were the ONLY customers. That's not hyperbole. The place was literally empty when we got there. It took 45 minutes for our food to arrive. This was my very first experience in Pittsburgh. I'd never been there and was told it was a great city for food. So I searched around for places that were open for brunch on Christmas Eve. We didn't make brunch, which is fine, but the lunch menu has a lot of amazing items on it.
We ordered the communal shrimp & grits (which were VERY salty), a brisket sandwich, Brussels sprouts and a burger. There's NO way all of that food took 45 minutes to cook. The longest dish was the burger for obvious reasons and even that shouldn't take more than 10 minutes.
If they were busy I would have understood but we were the only people there. Absolutely uncalled for.