In general, I like Hand and Stone. I am no longer a member, and my infrequent massages have been pretty good. It was pretty busy on this last visit, so not as quiet and spa-like as I could have liked, and parking was a bit of a pain, but nothing to be put out over. This last visit, though, my massage therapist was out of this world. Adrienne was absolutely amazing. I felt like she really listened to me, and she could tell where she needed to spend the most time working. She even did some gentle stretches on my problem area, and I was so happy with her work. I cannot recommend her enough.