I have Nothing bad to say about my rental car experience with this company!!! I was hit by a State Farm insured, needed a rental, called them the morning of my need for a rental, told them I needed a ride because my husband was at work, Jeremy was at my door within 30 minutes! Very professional and quick response! What else could you ask for??? It took 20 minutes maybe to get me into a car, when I returned it, immediately a kiddo drove me home! Great experience overall!!!