Bread had mold on it and they kept bringing me sweet tea when I ordered unsweetened tea. After the 4th time, I asked for water. I rarely send food back but ugh!
We decided to try again. This time they forgot to put in our order while the waitress chatted with all the other coworkers. When she realized she forgot to put in the order she didn't bother to tell us. After 40 minutes of trying to get her attention she finally came to the table and told us what happened. I asked for the check to pay for the drinks as I was on a time crunch and she got really snotty and said "Well, I'm not going to have you pay for food you didn't get." My reply was that I would like to pay for our drinks and leave and she said, again rudely, that it would be no charge.
Again, I rarely send food back, I generally am very understanding and forgiving of human error, but both visits made me think that customer service training is needed at this establishment along with common courtesy.
Not going to try again. If I could give 0 stars I would.