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  • I actually did some work for Morrison Smith in another life (many, many years ago - don't tell anyone just how long ago that was). It's also when they were but a tiny store, tucked into one end of the current location. In yet another tale, I bought my wife her engagement ring at their other location (now closed) in the Arboretum location. Now they've expanded this place in size - but as mentioned previously, the parking stinks, and because you're right on Providence Road, you have to back into some crazy traffic. Solution? Definitely park on the side of the store. As to the store itself? It's hit-or-miss. The quality of the product is definitely good, bordering on great, but the staff can make it or break it. Our favorite salesman left a long time ago, and those left can be a bit off-putting at times. Because we probably aren't really the typical clientele, they don't usually seem to want to spend much time with us. In many cases, prepare to drop some cash - or at least look like you will - or deal with the lack of service. One thing that is better-than-average is the after-the-sale service. Once you buy something, you can get cleanings and such pretty much forever.
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