Family dinner tonight for the first time. We were excited to go based on reviews and recommendations. Entertainment was solid. Food was actually very good. Pricing was gouging! If food wasn't good, this would he 1 star!
For our 3 children, we were charged $15.50 for their 3 drinks. 1 ordered a Dr. Pepper and 2 Shirley temples. After they finished their glasses (pint glass full of ice with liquid), they were informed that drinks only came with one refill. All of them held to one refill except my son who ordered Dr Pepper. He asked for a Shirley Temple as a refill and was not told that would not count as a refill. When the bill arrived, we were charged with 5 drinks. 3 of which had $1 syrup charges.
In addition, we ordered 3 family meals - one of which was a noodle dish. We asked for fried rice for the two dishes that were not noodle based. When bill came, they charged us $1.5 for that dish.
Any of this could be explained except when I complained, it seemed it was excuses and blame on the server versus the policy of the restaurant. This was in talking with the owner. Seriously. Stop gauging. We were planning on spending $80-100 on a 5 person meal anyways. Why try to gauge another $9.50 from us??? We'll never go back. Despite the good food. We value morals and experience and not just food quality.
Sad, truly sad.