I called on Friday April 20 @ 6:22p.m. in the beginning of phone conversation the employee stated we're quoting at least an hour. I said that was fine. I had family in from out of town the pens playoff game started at 7 I figured that would be perfect. Food was not delivered until 7:45p.m. First time I called employee stated driver left 15 mins ago and I'm next which was about 7:30. Driver came and only had 2 of the 4 items I ordered. When I called to make them aware of the situation the manager of ALL people argued with me about my order and at first refused to compensate for the inconvenience. Not only were the pizzas barely warm I was missing my hoagie and wings which (the employee) stated was called the Trifecta and the manager still refused to make it right. After arguing for about 10 mins he said I would get a discount and fresh hot wings and hoagie. Wings were new hoagie was old. Such a shame.. Food is good service sucks!!!! Really disappointed being I'm in the service industry.