I have a very love hate relationship with this place.
I used to Love coming here. I love the concept, it's quick, it's easy, and afordable.
However, the past few times the sauces have been bland and pasta has been very over cooked. I think it's safe to assume they've changed Ingredients. Orders have been wrong and service is lackluster at best.
Today went in and 2 girls were chatting behind the counter. I was greeted when I walked in, but stood there waiting to order. I don't think I could have been much more obvious.. then a man (I assume manager) starts talking to them about someone who will be calling for him all while I'm standing there waiting to order.
I got my order in literally 2 minutes. However, while waiting I overhead the manager speaking to someone he just hired that he just hired about how his employees go out partying all night, etc. This wasn't like I was being nosy. I was sitting at the counter waiting for takeout 2 seats down. Very unprofessional.
On a prior visit, I had my work shirt on. The cook asked for help with his phone. I helped fix it. He asked for my number if he has additional questions. .. ummm no. Go to your carrier and ask. ( I work for a phone manufacturer. )
Long story short. I don't really care about poor service for takeout pasta. Food is decent, but if I was the business owner... I'd be upset my guests were experiencing this.