So my car was recently impounded for a not so great reason. REZHAWK were the ones who towed it. Went to pick up my car today and the customer service was great. Also, to top it off they have a toy drive going on where they will double the cost of what you spent on a toy and apply it to your fees. So for example, my bill was $300 even. I went to the store and spent a little over $150 on toys, and that covered my $300 bill. Buy new toys, save the receipt, and save on your towing.