I'm very surprised to read these bad reviews. My experience was quite the opposite.
I love Italian food and had a Groupon that was expiring soon so I went with family for dinner. I had driven by many times but never had time to have a meal til last night.
The place was very cozy and nicely decorated. The waiter that seated us was very cordial. Our waitress was very friendly and attentive. There was no children's menu but she suggested smaller options of pasta dishes for my picky 2 yr old and put in his order right away. The portion was very generous and tasted awesome. My son loved it and he doesn't like much.
My choice was the chicken parmesan and my daughter ordered the lasagne. The food was fresh/hot and very visually appealing. Our portions were huge and delicious! Some of the best "American Italian" food I've ever had. The bread that accompanied our meals was delicious as well and out glasses were never empty.
If I had to pick anything wrong it would be the fact that the oil and vinegar for the bread came in a small dish instead of on a plate which made it difficult to get to the vinegar with out saturating your bread with oil. Simple solution.... ask for it on a plate ;-)
Overall I had a very enjoyable dining experience with my family and willdefinitely be back.