The place has a nice ambiance and atmosphere is nice. However, the service is HORRIBLE. I received a 2 free drink card from the managers since they were promoting to different businesses. The bartender had no idea and looked at me like I was trying to rip them off but still honored it. When I asked where to go to be seated, because there wasn't a clear designated area, he said just look for one of the waitresses running around. After we sat, the first waitress was ready to take our order but we said we needed a few min. Literally 20 min passed and she was nowhere to be found, so I stopped a different waitress, who said she would take our order and put it in for the other waitress. Food took too long arrive, our original waitress never came back to our table. Refills on drinks also took long, and so did receiving the check. The waitress wasn't fully prepared and said she gave her last pen away so I had to dig in my purse for a pen to sign the bill. There was only 2 of us and it took about 3 hours from start to end. It wasn't busy at all. They really need to work on their customer service.