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  • By far the worst privately run post office ive been to ever. The employees can barely speak or understand English. First time: I request next day delivery for an item, something that takes them 30 minutes to process even though the store is completely empty (industry standard is 3-4 mins). They then proceed to charge me and inform me that my time sensitive parcel will not arrive until three business days, not next day delivery! I should also mention they kept bickering in their native language and also delayed my service because another client walked in halfway through. As if they've never heard of customer care in sequence. Second time: I simply requested they scan/copy passport pictures of some original pictures I give them (mind you I took those photos at the exact same branch a couple years back) and then mail the copies to an embassy in ottawa. They agree, then cash me out and tell me to come pick up the originals by 7 that night. I come back at 9 and they inform me that they havent mailed it out yet. Im patient and agree to wait another day considering the time sensitive situation at hand. I pick up the originals the next day and notice they are smudged a little bit with ink. I turned a blind eye to it as they are no longer important seeing as I had made copies thankfully. I get a call from the embassy informing me I have to send new pictures, therefore delaying any application processes at work by another few business days!! Not only that turns out the copies I had requested to be sent to the embassy,were smudged with ink as well! A joke. Never going back there again. Bad service.
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