Don't be fooled. We purchased an almost new but used car as a work transportation. We are an older couple from south of Akron and saw the car on line. The car was great. After shopping around at one other dealer, we made the purchase. When we went to pick up the car they were to contact our insurance. They didn't. We were forced to listen to an extended warranty speech after telling them we had no interest they kept going on and on.. When we told them we just wanted to pay cash and had a certified bank check. The delivery went down hill. The salesman told us there was a delivery specialist to go over the car. Here is what we got. It was raining. They handed us the keys told us it was running out in the lot. My wife struggled to find the wipers and headlights. By the way they only print the good reviews on their site. We tried to put in a review and they deleted ours. Best of luck with the dealer that is American and Proud of It.