Bought a ride for my girlfriend last Christmas - one of her bucket list items. I admit I didn't expect much; boy was I wrong! We had to reschedule a few times due to weather, but everyone was always more than helpful and had positive attitudes. This carried over to the crew on flight day. Casey was tons of fun and an amazingly skilled pilot - he put the balloon in places I never would have guessed we could go! It was a peaceful and scenic ride. I can't recommend Vegas Balloon Rides any more highly. I've gone from indifference to looking forward to the next time we can take flight with the great crew at Vegas Balloon Rides!