My husband and I decided to try Cibo as it was part of a "discount card" fundraiser we had signed up for & when I looked at their website/menu online, they identified themselves as "gluten free friendly" and more than happy to accommodate any allergy/dietary needs and as a GF girl, anytime an Italian place says they have GF pasta, I'm pretty happy! We dined on a Saturday evening, with reservations.
I usually try and keep it pretty positive when it comes to reviewing restaurants but our experience was the complete opposite of positive and I hope some changes can be made their in the future because their food had some great elements & their owner was nice but other than that....ugh.
When I mentioned that I am GF and asked if I could get the Chicken Parm but without breadcrumbs (which I would normally not even think to ask for but since they had identified themselves as being willing to accomodate allergies I went ahead and asked), I was told the chef "is busy and wouldn't want to do that but that he could just put some grilled chicken on top of the pasta but she didn't want to ask him to make it "parmesan" style, even though I'm pretty sure that would just consist of putting some sauce and cheese on top. I can understand when things are busy it is hard to accomodate special requests (even simple ones like mine) but as a customer (who is paying $20 + for dinner), I don't think I should have to worry about if my order will stress the chef out. Either don't claim to be GF friendly or get some more kitchen help? In the end, I ended up paying a pretty high price for noodles, marinara sauce & grilled chicken :(
Our waitress only smiled when she was dropping off the check & we only smiled when we could finally leave.