I have visited this Bj's location twice in the last two weeks. But each time I have visited there was no host at the door to greet me and or my campanion. The employees seem to busy to say hello or even acknowledge it's customers. It takes far to long to be greeted and or seated. During my last visit I ordered a drink, deep dish pizza and asked for water. However, in my hour and half visit the water never arrived and I was not offered a refill even though it was included. The taste of the pizza was fair but seem to lack sauce. So, I asked my hard to track down waiter about the sauce and he offered to bring a side of it to the table. That was a nice gester, but it would have been nicer to dip my warm pizza into warm sauce instead of sauce that was very cold seeming to have come straight from the refrigerator. I would not recommend this Bj's is you are looking for attentive service and hospitality. They continue to fail in both of those areas.
Sincerely,