It's a nice and clean small space w an open kitchen. The waiter is friendly but the manager/ owner doesn't have a clue about customer service. First of all, "the customer is always right" policy does not seem to apply here. I ordered a pho with well-done and rare meat. They got my order wrong and gave me only one type of meat, rare meat prepared well done. When I explained that I ordered two types of meat (well-done and rare meat) they gave me a lesson on how I should've ordered my food. No apologies, no refund, no credit. Seems very rude and lacks customer service. Simply offering to correct the order would've saved them a life time customer.